You can add, remove, and edit email templates by opening the Aeon Customization Manager and clicking on the Email Templates tab at the top. There are several default templates created and available for use:
| Appointment Cancelled | Used for notifying a user via email that an appointment has been cancelled. |
|---|---|
| Appointment Confirmed | Used for notifying a user via email that an appointment has been reviewed by staff and confirmed. |
| Appointment Received | Used for notifying a user via email that an appointment has been received when it is booked/requested using the web interface. |
| Appointment Rescheduled | Used for notifying a user via email that an appointment has been rescheduled. |
| Appointment Reminder | Used for reminding a user via email that they have an upcoming appointment booked. |
| ClearUser | Used when clearing a user for use in Aeon. |
| DisavowUser | Used when disavowing a user. |
| ItemCancellation | Used for notifying a user via email that a request has been cancelled. |
| ItemDelivered | Used for notifying a user via email that a request has been delivered. |
| ItemInvoice | Used for notifying a user via email that a photoduplication request they have placed has been invoiced. |
| MergeUser | Used for notifying a user via email that they have registered for a duplicate Aeon account and the accounts have been merged. |
| NewUserRegistration | The default template used when a new user registers for your system. |
| OrderCancellation | The default template used for sending photoduplication order cancellation notifications. |
| PasswordReset | The default template used when a user requests a password reset link. |
| UserAddedToActivity | Used for sending activity registration emails to users associated with activities. |
Types of Templates
There are four types of email templates in Aeon: Transaction, User, Activity, and Appointment (as of v5.1). The type of template you choose determines which table fields are available to you when creating or editing a template.
| Template Type | Available Database Tables |
| Transaction |
|
| User |
|
| Activity |
|
| Appointment |
|