Aeon Default Email Templates

Follow

You can add, remove, and edit email templates by opening the Aeon Customization Manager and clicking on the Email Templates tab at the top. There are several default templates created and available for use:

ClearUser Used when clearing a user for use in Aeon.
DisavowUser Used when disavowing a user in the User Information and Users Waiting to be Cleared forms.
ItemCancellation Used for notifying a user via email that a request has been cancelled.
ItemDelivered Used for notifying a user via email that a request has been delivered.
ItemInvoice Used for notifying a user via email that a photoduplication request they have placed has been invoiced.
MergeUser Used for notifying a user via email that they have registered for a duplicate Aeon account and the accounts have been merged.
NewUserRegistration The default template used when a new user registers for your system.
OrderCancellation The default template used for sending photoduplication order cancellation notifications.
PasswordReset The default template used when a user requests a password reset link.
UserAddedToActivity Used for sending Activity registration emails to users associated with Activities.

Types of Templates

There are three types of email templates in Aeon: Transaction, User, and Activity. The type of template you choose determines which table fields are available to you when creating or editing a template.

Template Type Available Database Tables
Transaction
  • System
  • User
  • Researcher
  • Request
  • Queue
  • Photoduplication Queue
  • Billing
User
  • System
  • User
Activity
  • System
  • User
  • Activity

Questions?

If this article didn’t resolve your issue, please take a moment and answer a few questions to help improve our documentation:

Feedback