Once your IT department has performed the Aeon server update, please follow the instructions below to update your Aeon Client to version 5.1 or later.
Downloading the Aeon Client Installer
If you haven't been supplied the installer file by your IT department, please contact an Atlas Systems' Customer Service Representative (support@atlas-sys.com or 1-800-567-7401 ext. #1) to obtain the download credentials. All installer files are password protected.
Send Email Request for Credentials
- Go to Aeon Downloads to download the Aeon Client Installer for the version of Aeon to which you are updating.
- Right-click on the downloaded zip file and extract the installer files to your Desktop.
Selecting a Client Install Method
For instructions on performing a silent install via the command line, see Installing the Aeon Client.
Option 1: Per-User Client Install
- The recommended method for installation.
- Require users to opt to "Install just for you" in the "Installation Scope" window of the Aeon Client Installer.
- Allows each individual user on that machine to install the client for themselves at the user level.
- Will not require administrative-level privileges for Aeon 5.1/5.2 update or future Client updates.
- Saved, by default, in %USERPROFILE%\AppData\Local\Apps\Aeon\Client\.
- Must be run for each user account that requires Client access, which may mean multiple installs per machine, if staff share workstations where Aeon is used.
- Older, per-machine installations of the Aeon Client will need to be manually uninstalled either before or after the Aeon 5.1/5.2 per-user Client installation. Future updates to per-user Clients will automatically update previously-installed per-user Clients versions.
- Can be run with or without administrative privileges. We DO NOT recommend running as an administrator.
Option 2: Per-Machine Client Install
- Allows all users on the machine to access the Client; requiring an update/install of the client only once on that machine.
- Require users to opt to "Install for all users of this machine" in the "Installation Scope" window of the Aeon Client Installer.
- Saved, by default, in C:\Program Files (x86)\Aeon.
- Only need to run updates and installs one time to provide access for all users on a machine.
- Will automatically overwrite previous, per-machine versions of the Aeon Client (e.g., the 5.0 Client).
- Must be run with administrative privileges.
Running the Aeon Client Installer
Option 1 is the recommended option. Administrative privileges are NOT required to install the Aeon Client for Per-User updates.
Part A: Installing the Client
- Make sure you have logged out of Aeon.
- Uninstall the old 5.0 installs if updating from Aeon 5.0 to 5.1. If updating from Aeon 5.1 to 5.2, remove the old installs for 5.1 only if the 5.1 Client was installed at the machine level. Go to Windows\Control Panel\Uninstall a program, find and right-click on Aeon Client, and select Uninstall (Note: This step can be completed after installing the updated Client if preferred). If you do not see the uninstall option, you may have to instead click Change and proceed to uninstall the 5.0/5.1 Client from the Client Setup Wizard window.
- If you have not done so already, right-click on the downloaded AeonClientSetup.zip file and extract the AeonClientInstaller.msi file to your Desktop.
- Double-click on AeonClientInstaller.msi to run the installer.
- Run through the steps of the installer. In the "Installation Scope" window, make sure "Install just for you" is selected and click "Next."
- Navigate through the remaining steps of the install wizard.
- When the installer has completed, select Finish.
- Delete the AeonClientInstaller.msi file when complete.
- You may now use the Aeon Client, but we strongly recommend you proceed with the next steps (Part B & Part C) and complete the switch from per-machine installation to per-user installation.
Part B: Setting the Location of the .DBC
As of Aeon 5.1, the Atlas SQL Alias Manager may be set to run without prompting for administrative privileges, if the user uses the "Open" button to locate and resave a copy of the .dbc file to a directory that does not require administrative privileges and selects "Set Default (Current User)."
Please note: Even if you install the Client at a per-user level, you may prefer to have a system administrator open the Atlas SQL Alias Manager, select the .dbc file, and click "Set Default (Local Machine)" to set the default connection options for all Aeon Client users on a machine.
- For an explanation about the relationship between the SAM and the DBC file, see Atlas SQL Alias Manager.
- For instructions on creating a new DBC connection, see Creating a new DBC File.
Part C: Uninstalling Previous Versions of Aeon (If not completed in Part A)
Previous versions of the Aeon Client will not be uninstalled as part of a per-user Client install.
- Use Windows' Add or Remove Programs wizard to uninstall any previous versions of Aeon left on the machine if you did not complete this step before installing the new Client in Part A.
- Make sure all users have logged out of Aeon.
- If you have not done so already, right-click on the downloaded AeonClientSetup.zip file and extract the AeonClientInstaller.msi file to your Desktop.
- Double-click on AeonClientInstaller.msi to run the installer.
- Run through the steps of the installer. In the "Installation Scope" window, change the radio button selection from "Install just for you" to "Install for all users of this machine" and click "Next."
- Navigate through the remaining steps in the install wizard.
- When the installation has been completed, select Finish.
- Delete the AeonClientInstaller.msi file.