Brittany De Gail
Activity overview
Latest activity by Brittany De Gail-
Brittany De Gail created an article, Troubleshooting Connection Manager Errors Preventing Downloading and Updating Requests on an ILLiad Shared Server
Product ILLiad Version All Ticket N/A KB Permissions Public Summary of Issue New requests fail to successfully download from OCLC/WorldShare and existing requests are not updated. The ...
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Brittany De Gail created an article, Implementing 6.0 Web Page Release Changes
Changes to the Aeon 6.0 default and feature-specific web pages are added periodically as point releases. To implement these changes, you can either: Download the 6.0 web pages and replace your ex...
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Brittany De Gail created an article, Document Delivery Reasons for Cancellation
The Reasons for Cancellation and Reasons for Not Found that are displayed in the ILLiad Client for Document Delivery requests can be changed in the DocDelNotFoundReasons table in the ILLiad Custom...
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Brittany De Gail created an article, Cancelling Document Delivery Requests
If at any point you determine that you are unable to supply the requested item for any reason, you may cancel the request. On the Document Delivery request form, click Cancel Request. The Reason ...
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Brittany De Gail created an article, Transforming Incoming Transaction Field Values Using the ApiRequestMapping Table
As of ILLiad Web Platform v9.2.3 and ILLiad Customization Manager v9.2.6, the ApiRequestMapping table in the ILLiad Customization Manager allows you to configure mappings that will transform the su...
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Brittany De Gail created an article, Troubleshooting Issues Configuring MFA for Staff Accounts After Web Client Installation
Product Aeon Version 6.0 Ticket N/A KB Permissions Public In some cases, the Aeon installation scripts may set an incorrect value in the Staff Web Client's appsettings.json file during ...
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Brittany De Gail created an article, Modifying the Date Format of Web and Client Calendars
By default, Aeon formats dates in the Aeon Desktop Client, Aeon Web Client, and Aeon web pages in the US format of mm/dd/yyyy and formats time using a 12-hour clock. The desktop client and web page...
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Brittany De Gail created an article, Troubleshooting Docline Automatic Update Issues
Product ILLiad Version 9.2+ Ticket N/A KB Permissions Public Note: You must be on ILLiad v9.2 or higher to use the Docline Automatic Updater. If you have enabled the Docline Automatic...
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Brittany De Gail created an article, Aeon OPTION Tag
The OPTION tag is used to configure dropdown fields on your Aeon web forms that contain options typically corresponding to a group defined in the Aeon Customization Manager's CustomDropDown table. ...
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Brittany De Gail created an article, Using the Aeon API Log
The Aeon API log is located by default at C:\Program Files (x86)\Aeon\Logs\ on your Aeon Server. The name of the log file varies depending on the major version of Aeon that is installed: Aeon 6.0:...