Updating Aeon to the Newest Version

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Before updating, check server and workstation requirements for the new version by reviewing the Aeon Release Notes and Hardware and Software Requirements for the version to which you are updating. 

See the following article for any update procedures unique to that update:

Scheduling an Update

If you are hosted by Atlas Systems, you need to schedule a server update before you can use the new Aeon Desktop Client. There may be a brief period of downtime while the server update runs. The downtime is usually brief enough that you do not need to communicate it to end users ahead of time.

Contact Atlas to schedule your update at support@atlas-sys.com or 800-567-7401 x1.

Updating the Server

The server installer PowerShell scripts can be downloaded from the Server Installer page. The Aeon Server Installer will also install the Aeon Web Client when upgrading to Aeon 6.0. The Aeon Desktop Client and other user components like the Customization Manager will need to be installed separately.

For instructions on performing the server update/installation, see Installing the Aeon Server.

Updating the Desktop Client

You cannot install new versions of the Aeon Desktop Client until your Aeon Server has been updated.

You will need to use the Aeon Desktop Client Installer to update the desktop client application on your machines to the new version. Download and run the Aeon Desktop Client setup file from Aeon Downloads. The default installation folder for the desktop client application is C:\Program Files (x86)\Aeon. The Aeon Desktop Client, Staff Manager and Customization Manager all have to run locally and cannot run from a shared drive.

For instructions on running the Aeon Desktop Client installer, see Updating the Aeon Desktop Client.


If this article didn’t resolve your issue, please contact Atlas Support for assistance:

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