Installing the Aeon Server

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This section explains the simple step-by-step installation process for the Aeon server. This installation process is for non-hosted server locations only. Please contact Atlas Systems to install Aeon if your institution is a hosted server location. The Aeon Server installation file is downloaded from the Atlas Systems web pages and run on your Aeon server. This file will install the Aeon Server and all components needed to run Aeon. The Aeon services and other files will install automatically on the server upon running the Aeon installation file.

Please consider running updates and installations during standard support hours 8 am - 5 pm eastern time (business days Monday - Friday)  so that help is readily available if any issues are encountered. 

Obtaining the Aeon Server Setup File

To obtain the Server setup file, AeonServerSetup.exe, following the steps outlined below:

You will need to contact Atlas Systems for credentials to access the installation files listed below. Phone: 1-800-567-7401 ext. 1.

Each major version of Aeon (,,,,, requires its own installer.

If, for example, you are on version 3.6 and are updating to version 3.9, you would first need to run the 3.7 server installer, then the 3.8 installer and then the installer.

Only the minor versions between the major versions can be skipped when you are updating to the latest version( when updating to version for example).

So, if you were on version 3.7 and wanted to update, and the latest version was, you would need to install 3.8 and then

Current Server Installer 

The Aeon server installer will remove the Aeon client from the server.  If you want to run the Aeon client on your Aeon server (locally hosted sites only), you will need to run the Aeon Client Installer on the server.

Aeon DLL with Billing Gateway compatibility fix for PayPal

Previous Installer Versions

If you do not see the installer version you need or are unsure of which files to install, please contact

Client Installation

Note that the Aeon Client Installer is available in the Aeon Downloads.

Installing the server

  1. Locate the Aeon Installation Server Setup file (AeonServerSetup.exe) on the Atlas Systems website. A Quick Link to the file is provided above.
  2. Enter the User Name and Password provided by Atlas Systems. Click OK.
  3. File download. Click on the Aeon Server Installer and select Save to save the file to your desktop.
  4. Save As screen. The default download location for the file is the server desktop. Click Save. The file will download to your desktop.
  5. When the download is complete, select Close and begin the installation by right-clicking the AeonServerUpdater.exe icon and choosing the Run as administrator option.

Running the Aeon Server Installation Program

Once you have downloaded the AeonServerSetup.exe file to your Aeon server desktop, follow the screen-by-screen steps below to install the Aeon Server.

  1. Right-click the Server Setup icon and select Run as administrator.
  2. Click Next on the Welcome screen to begin the installation.
  3. Select the features to install on your Aeon server and click Next. By default, the Database, System Manager, Web, and SQL Alias Manager will be installed.

    The Aeon server installer will remove the Aeon client components from the server.  If you want to run the Aeon client on your Aeon server (locally hosted sites only), you will need to run the Aeon Client Installer on the server.

  4. Enter the location to install the Aeon Server and click Next. The default location for the database is C:\Program Files )x86)\Aeon\.
  5. Enter the database server credentials and click Next.
    • The default target database server address is This is what the SQL database will be named when it is created by the installer. If a database already exists for Aeon, the installer still needs to know the name of the existing database to properly configure the components being installed.
    • The default Aeon database name is AeonData.
  6. Choose Yes or No to backup the database.
  7. If Yes is chosen, select the location for the backup and click Next. The default location for the database backup files is C:\Program Files\Aeon\Database\Backup\.
  8. Click Install to install the Aeon server.
  9. When the installation is complete, a Setup Complete window will display. Click OK to exit the Aeon Server Setup.
  10. The Aeon Server is now installed on your system. Shortcuts for Client components are installed to the desktop.

Launching SQL Alias Manager

When the server installation wizard is complete, you must launch the SQL Alias Manager. The Alias Manager must be completed for the Aeon services to run on the server. See Atlas SQL Alias Manager for more information.

Troubleshooting the Installer

Server installer logging is recorded in the temp folder. Log files are created as the Installer goes through the process and display with Aeon_Server_ at the beginning of the filename.

You can monitor the log files when you run the server installation by opening the temp folder and sorting the entries by “Date Modified” in order to view the latest files at the beginning of the list. The logging detail can be controlled with registry settings; detailed logging can be turned on with this registry file and can be reset with this one.

Prerequisites for the Installer / Upgrader

.NET 4.6.2

.NET 4.6.2 is required both for Aeon and for its installer. If .NET 4.6.2 or later is not already available on the machine, the Aeon installer will automatically offer to download and install the required framework from Microsoft provided an internet connection is available.

While earlier versions of Aeon required .NET 4.0, they also required earlier versions of the .NET Framework because some shared Atlas components were written with .NET 2.0. With the releases of Aeon 3.4 and ILLiad 8.4, all Atlas products have been moved to the .NET 4.0 framework, so earlier versions of the framework will not need to be installed or activated (such as in the case of Windows Server 2012).


Windows Imaging Component (WIC) is a system component that is distributed with most modern Windows Server systems, but it was not distributed with Windows Server 2003 and must be installed separately.  Unless you are working with a freshly installer Windows Server 2003 operating system, chances are good that WIC has already been installed as a prerequisite of another program or by the Windows Update service.  However, if you are installing Aeon onto Windows Server 2003 and run into the following cryptic error message while the installer attempts to set up .NET 4.0:

Setup Failed – 0x800713ec – Asia

you will need to install WIC manually. You can download it from Microsoft at

Server Installer Command Line Options

The Aeon Server Installer supports a few command line options to provide some limited flexibility for administrative roles. If you would like to have detailed control over the Aeon setup, for either server or client installations, you should consider using the Aeon MSIs directly in combination with Microsoft's msiexec utility. They are available from your customer service agent and are documented in the next section.

Option Result
-q, -quiet Runs the installer in quiet mode, which will provide no user interface and will automatically proceed with its typical action (install or repair) with default settings.

When used in conjunction with -q, this will cause the installer to uninstall Aeon from the computer. Note that when not in quiet mode, running the installer after Aeon has been installed will take you to the maintenance screen.

-repair When used in conjunction with -q, this will cause the installer to perform a repair on Aeon. Note that when not in quiet mode, running the installer after Aeon has been installed will take you to the maintenance screen.

Installing Aeon with the MSI

The typical use of the Aeon installers involves running the appropriate executable (.exe) file which contains the MSI (Microsoft Installer) file and will check for prerequisites and collect configuration details. It then installs the MSI file using the configure options it has collected. In some cases, system administrators may want to install the MSI file themselves to ease automated distribution. For such cases, the MSI’s configurable properties and features are included below.

If you are using the MSI installer, you must have Microsoft SQL Server Native Client already installed on your Aeon server prior to the running the MSI file. If you do not currently have the Microsoft SQL Server, please read for installation instructions.

Feature Id Description Relevant To
F.Client Client application and related components. Server and Client Installers
F.CustomizationManager Customization Manager and related components Server and Client Installers
F.Database This feature controls the creation and updating of the Aeon database. Note that removing this feature once installed will have no effect on the Aeon database itself. Removing a database should be done manually. Server Installers

Aeon web DLL, webpages, their TestWeb duplicates, and Aeon WebPlatform. This feature will also make the necessary configurations to IIS.

Server Installers

This will install the Atlas SQL Alias Manager, a common component among Atlas products that creates DBC (database connection) files that define how Atlas products should connect to their respective data catalogs.

Server and Client Installers

The following properties, with the exception of INSTALLDIR, are only relevant to Aeon Server installers. Boolean properties can be enabled by setting them either to ‘1’ or ‘yes’, the latter being case insensitive.

Property Description Default Value
INSTALLDIR This describes the root directory that will be used for the product installation. The standard client applications (Aeon Client, Customization Manager, and Staff Manager) will be installed to this directory.

C:\Program Files\Aeon\

D.Web The Aeon web components and web pages will be installed to this directory.


D.TestWeb The TestWeb copy of the Aeon web components and web pages will be installed to this directory.



The Aeon WebPlatform component will be installed to this directory.


DB_Server The address of the SQL Server or SQL Server instance on which the Aeon database will be created.


If enabled, the installer will use the credentials of the current user to connect to the database. With this option, it is not necessary to specify a username and password provided the current user has the necessary permissions.



The username to use when providing credentials to the SQL Server to create the Aeon database.



The password to use when providing credentials to the SQL Server to create the Aeon database.



The name of the Aeon database.



This indicates whether the SQL Server is running on the same file system where Aeon is being installed. The practical effect of this option is that if DB_LOCALSERVER is enabled, the installer will attempt to create the DB_DIR  and DB_BACKUP_DIR directories if they do not already exist.



The Aeon database files will be created in this directory.



The Aeon database backup files will be created in this directory.



If enabled, the installer will back up the Aeon database before updating it.



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