When articles are imported into Electronic Delivery, they are routed to one of four possible queues: No ILL Number match, No Ariel Lender Match, Review or Print.
Odyssey articles will ALWAYS match an existing ILLiad transaction in the database and will thus ALWAYS display in either the Review or Print queues ready for image manipulation and/or delivery to the customer. Ariel articles may display in any of the above queues depending on the information sent with the article and the Ariel IP address information existing in the receiving institution's ElecDelAddresses table.
No ILL Number Match
This queue contains articles that come in via Ariel with no resolvable ILL Number information in the Document ID field. Odyssey Documents will always have this information and should never need to be routed to this queue. These items need to be matched with an existing transaction record in ILLiad for processing to continue.
Selecting an Article
Click on an article in the No ILL Number Match queue. Items in this queue will appear with temporary filenames that look like this: Temp3 - 220.127.116.11
Temp3 in the above example is a*temporary file designation that indicates that the selected article has not yet been matched to an ILLiad Transaction number. 18.104.22.168 is the IP address for the Ariel machine that sent the article. Once the article is selected, both the article and its thumbnail images will appear in the Document area to the right.
Manipulating the Electronic Article to Determine Transaction or ILL Number
You can change the page that you are viewing by clicking on the appropriate thumbnail on the left side of the document pane. If the lender has sent a coversheet or an OCLC record, zoom in so that you can read it. This is done with the Zoom icon. You can zoom in or out, you can fit the selected page's height or width to the image window, or you can zoom to a specific percentage of the scanned document's size.
Matching the Article to an ILLiad Transaction
If you can see either the ILL Number or the ILLiad Transaction Number in the electronic article, enter it into the appropriate box in the No ILL Number Match queue and click the Match ILL Number button. This will associate the article with the correct ILLiad record. Once an article is successfully matched to an ILLiad transaction, the record will move to one of the three remaining queues.
No Ariel Lender Match
This queue is for articles that have been successfully matched to an ILLiad transaction number but have been received from an unknown Ariel IP address. Once a Lender Symbol is matched to an Ariel IP address for the first time, this information is written to the ElecDelAddresses table in the ILLiad database. Subsequent articles from the same IP address will match the selected symbol upon reaching this stage of Electronic Delivery processing.
Odyssey documents will always have this information and should never need to be routed to this queue.
For articles in this queue, you will need to associate the lender symbol with the Ariel IP address for processing to continue. Items in this queue will appear with temporary filenames that look like this: 54321 - 22.214.171.124
54321 in the above example is the ILLiad Transaction Number for the selected article. 126.96.36.199 is the IP address for the Ariel machine that sent the article.
Matching an Ariel IP Address to a Lender Symbol
Click on an article in the No Ariel Lender Match queue. The lender string will be displayed beside the queue for that item. If the article you are checking in is an OCLC request, the ILLiad Connection Manager may have already selected the correct lender from the symbols in the lending string based on the downloaded shipped status in the OCLC record. If the item was requested using other means, or if the shipping institution has not yet been updated, choose the Lender from the Lender String by selecting the radio button next to the correct lender. Be sure to select the lending institution that actually provided the article.
If the item you are receiving was requested via Docline, the Lender symbol displayed will be the first lender from which the article was requested. This will not necessarily be the institution that actually provided the requested item. If the lender symbol does not match that of the actual provider of the request, type in the six-digit Docline code for the institution providing the article in the box above the Search For Address button, and click the button. If the lender has sent a coversheet, or any identifying information, zoom in so that you can read it with the Zoom button. Once you have specified the lending institution click Attach Lender Info. This will associate this Ariel address with this lender. Once it is successfully matched, the record will move to one of the two remaining queues.
You should only have to do this once for each Ariel IP address.