The Reasons for Cancellation that display in the ILLiad client can be changed in the ILLiad Customization Manager. In the Customization Manager go to Lending | Cancellations | ReasonsForCancellation. The table will display in the Customization Manager, showing the Reasons and any notes associated with those reasons.
Adding Reasons for Cancellation
Changes to the tables are made using the Editing Options buttons in the Home ribbon of the Customization Manager. A record must first be chosen before any of the EditingOptionbuttons will function.
- Click New Record. The Edit Row window will open below the table.
- Enter the values for the new reason:
ReasonNumber The reason number. NVTGC This will be filled in automatically. Reason The reason text DefaultNote The note that will display after the reason text
Click Save. The new reason will be added.
- Reasons for cancellation should be in numerical order beginning with 0 and proceeding sequentially with no gaps in the enumeration.
- Be sure that the ReasonNumber field in each table as it is displayed in the Customization Manager reflects the proper order and enumeration.
- Reasons that are out of order or numerical gaps can lead to the wrong reasons being applied to transactions as they are cancelled.
Lending Update Codes
The following codes are used by OCLC as well as by the ISO ILL Protocols to indicate the reason for saying No to a Loan or Photocopy request.
See OCLC Reasons For No for more information.
|1||The item is owned but is currently in use and is not available for Loan.|
|2||This item is newly arrived and is not yet catalogued or otherwise made ready for use.|
|3||This item is Lost, Missing, or has been Withdrawn from the collection.|
|4||This item is non-circulating and is not available for Loan.|
|5||This item is not owned.|
|6||This item has been ordered but has not yet been received.|
|7||This Volume or Issue is not yet available for Loan.|
|8||This item is owned but is currently at the bindery and is not available for Loan.|
|9||This title is owned, but the volume, issue, pages or other component part requested is not.|
|10||This item is owned but is not currently on the shelf.|
|11||This item is owned but is currently on Reserve and restricted to local use.|
|12||This item is owned but its poor condition prohibits lending or reproduction.|
|13||The cost to borrow this item exceeds the Borrower's specified MaxCost.|
|14||There would be charges associated with borrowing this item that are not pre-approved by the Borrower's MaxCost.|
|15||Pre-Payment is required prior to Lending the item.|
|16||No acknowledgement of copyright compliance is indicated on the request.|
|17||This item cannot be found as cited. Please check your citation.|
|18||No potential Lender has been identified.|
|19||This item is owned but is currently on hold and is not available for Loan.|
|20||There is no policy in place to permit compliance with this request.|
|21||Not Licenced to Fill|
|23||We are unable to deliver the item via the delivery method requested.|
|24||We are unable to deliver the item within the time period specified.|
|27||Other: The request Cannot be filled for some other reason.|
|31||Item too new to loan|