Lending Reasons for Cancellation

Print Friendly and PDF Follow

The Reasons for Cancellation that display in the ILLiad client can be changed in the ILLiad Customization Manager. In the Customization Manager go to Lending | Cancellations | ReasonsForCancellation. The table will display in the Customization Manager, showing the Reasons and any notes associated with those reasons.

Adding Reasons for Cancellation

Changes to the tables are made using the Editing Options buttons in the Home ribbon of the Customization Manager. A record must first be chosen before any of the EditingOptionbuttons will function.

  1. Click New Record. The Edit Row window will open below the table.
  2. Enter the values for the new reason:
    ReasonNumber The reason number.
    NVTGC This will be filled in automatically.
    Reason The reason text
    DefaultNote The note that will display after the reason text
  3. Click Save. The new reason will be added.

  • Reasons for cancellation should be in numerical order beginning with 0 and proceeding sequentially with no gaps in the enumeration.
  • Be sure that the ReasonNumber field in each table as it is displayed in the Customization Manager reflects the proper order and enumeration.
  • Reasons that are out of order or numerical gaps can lead to the wrong reasons being applied to transactions as they are cancelled.

Lending Update Codes

The following codes are used by OCLC as well as by the ISO ILL Protocols to indicate the reason for saying No to a Loan or Photocopy request.

See OCLC Reasons For No for more information.

Code OCLC Reason ISO Reason Docline Reason
1 InUseOnLoan In Use On Loan USE
2 Other In Process PRO
3 NotOnShelfMissing Lost LOS
4 NonCirculating   NCR
5 NotOwned   NOT
6 OnOrder On Order ORD
7 VolumeIssueNotYetAvailable Volume Issue Not Yet
Available
NYR
8 AtBindery At Bindery BDY
9 LackingVolumeIssue Lacking LAC
10 NotOnShelfMissing Not On Shelf NOS
11 OnReserve On Reserve  
12 PoorCondition Poor Condition POR
13 CostExceedsLimit Cost Exceeds Limit CST
14 CostExceedsLimit Charges  
15 PrepaymentRequired Prepayment Required  
16 Other Lacks Copyright
Compliance
COP
17 Other Not Found As Cited INC
18 Other Locations Not Found  
19 InUseOnLoan On Hold  
20 BranchPolicyProblem Policy Problem  
21 NotLicensedToFill not used by ISO LIC
22 TechnicalProcessing not used by ISO  
23 RequestedDeliveryServices
NotSupported
Requested Delivery
Services Not Supported
 
24 PreferredDeliveryTimeNot
Possible
Preferred Delivery
Time Not Possible
 
25 PublisherEmbargo    
27 Other Other OTH or EXL
30

Offsite

Note: This reason is not currently supported in ILLiad. Please use 'Other' when cancelling requests for this reason. 

   
31

Item too new to loan

Note: This reason is not currently supported in ILLiad. Please use 'Other' when cancelling requests for this reason. 

   

Questions?

If this article didn’t resolve your issue, please contact Atlas Support for assistance:

Contact Support