The Reasons for Cancellation that display in the ILLiad client can be changed in the ILLiad Customization Manager. In the Customization Manager go to Lending | Cancellations | ReasonsForCancellation. The table will display in the Customization Manager, showing the Reasons and any notes associated with those reasons.
Adding Reasons for Cancellation
Changes to the tables are made using the Editing Options buttons in the Home ribbon of the Customization Manager. A record must first be chosen before any of the EditingOptionbuttons will function.
- Click New Record. The Edit Row window will open below the table.
- Enter the values for the new reason:
ReasonNumber The reason number. NVTGC This will be filled in automatically. Reason The reason text DefaultNote The note that will display after the reason text
Click Save. The new reason will be added.
- Reasons for cancellation should be in numerical order beginning with 0 and proceeding sequentially with no gaps in the enumeration.
- Be sure that the ReasonNumber field in each table as it is displayed in the Customization Manager reflects the proper order and enumeration.
- Reasons that are out of order or numerical gaps can lead to the wrong reasons being applied to transactions as they are cancelled.
Lending Update Codes
The following codes are used by OCLC as well as by the ISO ILL Protocols to indicate the reason for saying No to a Loan or Photocopy request.
See OCLC Reasons For No for more information.
|In Use On Loan
|Volume Issue Not Yet
|Not On Shelf
|Cost Exceeds Limit
|Not Found As Cited
|Locations Not Found
|not used by ISO
|not used by ISO
Services Not Supported
Time Not Possible
|OTH or EXL
|Item too new to loan