Default ILLiad Email Templates

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Below are lists of the default email templates for Borrowing, Document Delivery and Lending. All templates can be accessed and edited in the ILLiad Customization Manager under the Notification Templates tab. See Creating and Editing Email Templates for more information.

As of ILLiad 8.6, ALL email templates are stored in the database and can be accessed and edited from the ILLiad Customization Manager. Default email template names should not be changed. Changing default email template names will result in failed emails.

Borrowing Emails

Borrowing Cancellation Article Used to notify of a cancelled Borrowing article request.
Borrowing Cancellation Loan Used to notify of a cancelled Borrowing loan request.
Borrowing Electronic Delivery Borrowing article is available electronically.
Borrowing Overdue Reminder Borrowing overdue reminder.
Borrowing Overdue 1 Borrowing overdue notice for the first overdue period.
Borrowing Overdue 2 Borrowing overdue notice for the second overdue period.
Borrowing Overdue 3 Borrowing overdue notice for the third overdue period.
Borrowing Password Reset Sent to patron when they request a password reset
for the ILLiad web pages.
ILL Borrowing Article Delivery Borrowing article is being delivered to the customer.
ILL Borrowing Article Pickup Borrowing article is available for customer pickup.
ILL Borrowing Loan Delivery Borrowing loan is being delivered to the customer.
ILL Borrowing Loan Pickup Borrowing loan is available for customer pickup.
Auto Cleared User Sent when a user registers and is automatically cleared.
Cleared User Sent when a user registers and is cleared manually.
Disavowed User Sent when a user is disavowed.
Merged User Sent when a user record is merged with another user record.

Lending Emails

Lending Cancellation Article Used to notify of a cancelled Lending article request.
Lending Cancellation Loan Used to notify of a cancelled Lending loan request.
Lending Overdue Reminder Lending overdue reminder.
Lending Overdue 1 Lending overdue notice for the first overdue period.
Lending Overdue 2 Lending overdue notice for the second overdue period.
Lending Overdue 3 Lending overdue notice for the third overdue period.
Lending Password Reset Sent to borrowing library when they request a password reset
for the Lending web pages.
Article Exchange Lending
Notification
Notify a borrowing library that an Article Exchange document
has been uploaded.

Document Delivery Emails

Doc Del Cancellation Article Used to notify of a cancelled Document Delivery article request.
Doc Del Cancellation Loan Used to notify of a cancelled Document Delivery loan request.
Doc Del Electronic Delivery Document Delivery article is available electronically.
ILL Doc Del Article Delivery Document Delivery article is being delivered to the customer.
ILL Doc Del Loan Delivery Document Delivery loan is being delivered to the customer.
ILL Doc Del Article Pickup Document Delivery article available for customer pickup.
ILL Doc Del Loan Pickup Document Delivery loan available for customer pickup.
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