Default ILLiad Email Templates

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Below are lists of the default email templates for Borrowing, Document Delivery, and Lending. All templates can be accessed and edited in the ILLiad Customization Manager under the Notification Templates tab. See Creating and Editing Email Templates for more information.

As of ILLiad 8.6, ALL email templates are stored in the database and can be accessed and edited from the ILLiad Customization Manager. Default email template names should not be changed. Changing default email template names will result in failed emails. 

Borrowing Emails

Email Template Purpose Email Notification Checkbox on Client Patron Screen
Borrowing Cancellation Article Used to notify of a cancelled Borrowing article request. Cancelled
Borrowing Cancellation Loan Used to notify of a cancelled Borrowing loan request. Cancelled
Borrowing Electronic Delivery Borrowing article is available electronically. Electronic Delivery
Borrowing Overdue Reminder Borrowing overdue reminders. Overdue
Borrowing Overdue 1 Borrowing overdue notice for the first overdue period. Overdue
Borrowing Overdue 2 Borrowing overdue notice for the second overdue period. Overdue
Borrowing Overdue 3 Borrowing overdue notice for the third overdue period. Overdue
Borrowing Password Reset Sent to the patron when they request a password reset
for the ILLiad web pages.
Password Reset
ILL Borrowing Article Delivery Borrowing article is being delivered to the customer. Item Shipped
ILL Borrowing Article Pickup Borrowing article is available for customer pickup. Item Pickup
ILL Borrowing Loan Delivery Borrowing loan is being delivered to the customer. Item Shipped
ILL Borrowing Loan Pickup Borrowing loan is available for customer pickup. Item Pickup
Auto Cleared User Sent when a user registers and is automatically cleared. Account Cleared
Cleared User Sent when a user registers and is cleared manually. Account Cleared
Disavowed User Sent when a user is disavowed. Other
Merged User Sent when a user record is merged with another user record. Other

Lending Emails

Lending Cancellation Article Used to notify of a cancelled Lending article request.
Lending Cancellation Loan Used to notify of a cancelled Lending loan request.
Lending Overdue Reminder Lending overdue reminder.
Lending Overdue 1 Lending overdue notice for the first overdue period.
Lending Overdue 2 Lending overdue notice for the second overdue period.
Lending Overdue 3 Lending overdue notice for the third overdue period.
Lending Password Reset Sent to borrowing library when they request a password reset
for the Lending web pages.
Article Exchange Lending
Notification
Notify a borrowing library that an Article Exchange document
has been uploaded.

Document Delivery Emails

Email Template Purpose Email Notification Checkbox on Client Patron Screen
Doc Del Cancellation Article Used to notify of a cancelled Document Delivery article request. Cancelled
Doc Del Cancellation Loan Used to notify of a cancelled Document Delivery loan request. Cancelled
Doc Del Electronic Delivery Document Delivery article is available electronically. Electronic Delivery
ILL Doc Del Article Delivery Document Delivery article is being delivered to the customer. Item Shipped
ILL Doc Del Loan Delivery Document Delivery loan is being delivered to the customer. Item Shipped
ILL Doc Del Article Pickup Document Delivery article available for customer pickup. Item Pickup
ILL Doc Del Loan Pickup Document Delivery loan available for customer pickup. Item Pickup

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