| Product | ILLiad |
| Version | All |
| Ticket | 37044 |
| KB Permissions | Public |
Scope
WoltersKluwer, the publisher who owns the LIPPINCOTT WILLIAMS & WILKINS (LWW) brand, changed all of their titles, in October 2022, so they were not available for ILL. The Copyright Clearance Center (CCC) team has been working with them to try and update some of the titles to granted. In the meantime, we do not have a complete list of titles or confirmation for when they will make that change.
Resolution
The titles that fall under this criteria will not be available for order submissions via ILLiad or the CCC’s Marketplace website. We recommend contacting the publisher directly.
The log error message for this issue is as follows:
2022-11-11 14:44:02,152 ERROR AtlasSystems.ILLiad.Copyright.CopyrightClearanceCenter.CopyrightOrderProcessor - 4 errors encountered submitting copyright orders:Please note, this error message is the same as a configuration issue. If all other orders are submitted successfully, your configuration is correct and you may be impacted by titles being unavailable for granting copyright.