Heather Black
Comments
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Hey Doug I've created a support ticket on your behalf for this issue. Someone from our support group will be in touch.
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You can review documentation on primary DOCLINE processing workflows in our documentation: https://support.atlas-sys.com/hc/en-us/sections/360002512533-Docline Look for articles that end with ILLi...
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Hello Laurie ILLiad should continue to work just fine even if Alma is using your university credentials. Users would just need to enter their ILLiad Username and password to add an ILLiad requests ...
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Hi Stephen I've forwarded this to our support staff to get back to you with an answer regarding this security issue.
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Hi Erin I just tested this in my training environment and was able to create a new user with the same username of a previously deleted staff user. It might be wise to just disable all permissions o...
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Hi Isabel Here's a couple of best practices to help you while Katie works with the product team. Encourage folks to log out of the Aeon Client at the end of the day. This should close the Request ...
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HI Amanda The registration for the Aeon Symposium is now open. Details are here: http://libguides.libraries.claremont.edu/2018AeonMeeting
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Hi Will You may want to enter your idea about automated emails in the Photoduplication process to our user enhancement request board: https://uservoice.atlas-sys.com/ Other Aeon users may be inte...
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Hello Melissa This sounds like an issue with the permissions on that computer. You will need to have someone to log on to the machine with credentials that have admin privileges and activate the Ad...