Installing the Aeon Desktop Client

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This article reflects some changes/features that are not yet publicly available. Aeon 6.0 is in the final stages of testing. Once an official release date has been announced, this message will be updated with more information.

Running the Desktop Client Installation program on your local machine installs the Aeon Desktop Client and all components necessary for it to run. The Aeon Desktop Client installation file installs the Aeon Desktop Client and supporting files on your workstation.

Note: This article contains installation information for the Aeon Desktop Client. The Aeon Web Client is installed and updated via the Aeon Server installation/update process.

Obtaining the Aeon Desktop Client Setup File

To install the Aeon Desktop Client software, download and run the AeonClientInstaller.msi file. This file is available from the Aeon Downloads page. You will need to run the Desktop Client Installer on each machine you plan to use as a Desktop Client machine.

Running the Desktop Client Installer

Once you have the Desktop Client Installer file on your local machine, see Updating the Aeon Desktop Client for step-by-step installation instructions.

Desktop Client Installer Command Line Options (Silent Installation)

The Aeon Desktop Client Installer supports a few command line options to provide some limited flexibility for administrative roles. If you would like to have detailed control over the Aeon setup for desktop client installations, you should consider using the Aeon MSIs directly in combination with Microsoft's msiexec utility. 

-q, -quiet Runs the installer in quiet mode, which will provide no user interface and will automatically proceed with its typical action (install or repair) with default settings.

When used in conjunction with -q, this will cause the installer to uninstall Aeon from the computer. Note that when not in quiet mode, running the installer after Aeon has been installed will take you to the maintenance screen.

-repair When used in conjunction with -q, this will cause the installer to perform a repair on Aeon. Note that when not in quiet mode, running the installer after Aeon has been installed will take you to the maintenance screen.

Causes the installer to use the per-machine installation method for Aeon instead of using the default per-user method. This command must be used after the installer location. For more information on the difference between a per-user and per-machine installation, see Updating the Aeon Client

Launching SQL Alias Manager

If you are installing the Desktop Client for the first time and have not previously loaded the Atlas SQL Alias Manager onto your local machine, you will be prompted to launch the SQL Alias Manager at the end of setup. See Atlas SQL Alias Manager for help in setting up your Aeon database connection.

Desktop Client Screen Resolution

Set the screen resolution to 1024x768 or higher.

Troubleshooting the Installer

Desktop Client installer logging is recorded in the temp folder. Log files are created as the Installer goes through the process and display with Aeon_Client_ at the beginning of the filename.

Two Desktop Client logs are created by an outer program that sets up and runs the Desktop Client installer MSI. These logs are detailed and should contain information about any installation errors that might occur. The logging detail can be controlled with registry settings - please consult with your support representative if you need to change the logging level.

You can monitor the log files when you run the Desktop Client installation by opening the temp folder and sorting the entries by “Date Modified” in order to view the latest files at the beginning of the list.


If this article didn’t resolve your issue, please contact Atlas Support for assistance:

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