Note: Request processing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client.
Items can be placed on hold in the Aeon Desktop Client when they are in the In Item Retrieval or Item Checked Out statuses. On the Request form, click the Place On Hold button in the Next Step group of the Home ribbon. The item automatically moves to the next status of Item On Hold and the Request form closes. This status (along with Item On Hold for Activity and any custom queues) displays in the user's Outstanding Requests list on the web.