Processing a Photoduplication Order

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Note: Request processing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client.

Once the photoduplication request has been submitted by the researcher it is ready to be processed by staff in the Aeon Desktop Client.

  1. The request will be at the photoduplication status of Awaiting Order Submittal.
  2. Once the researcher has approved the estimate, the request will move to the photoduplication status of Awaiting Order Processing.

  3. Open the request from the Awaiting Request Processing transaction queue. Click Print Callslip to print a callslip to aid you in retrieving the item. The transaction status will move to In Item Retrieval.

If you have modified your photoduplication request process to skip the order estimate step, the request will be sent directly to Awaiting Request Processing and Awaiting Order Processing.


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