Processing Transaction Requests

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Each request in Aeon is assigned both a transaction status and a photoduplication status. When users submit requests for copies, staff can use this dual state to update and track both the status of the material being copied and the copy itself using the same transaction number.

Transaction (loan) requests follow a separate workflow process from photoduplication requests but operate in tandem with the photoduplication workflow when a copy request is placed or a transaction request is initialized for a copy in the client. The transaction workflow and photoduplication workflow use a separate and distinct set of queues.

 

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