Email templates can be designated to be sent only to a specific patron type. For example, the notification sent when users are cleared can be different for students and faculty.
- In the Ares Customization Manager, click on the Email Templates tab.
- Click New to create a new email, or select an existing template to edit.
- For new emails, fill in the fields as explained in Creating Email Templates.
- To create a status-specific email template, add -[status] to the template name. For example, an email with ClearUser-Faculty as the name of the template will notify faculty patrons that their Ares account has been cleared.
- Click Save.