Conditional requests processed with Local Routing are handled manually and responses are not automated. If a request is returned to the borrower with a conditional are updated to Local System Conditional status. The Conditional reason will display in the request History. For the Lender, the Conditional request will be updated to Cancelled by ILL Staff.
Local Routing Borrowing Request Returned with Conditional
To re-send the request after addressing the Conditional issue:
- Route the request back to Awaiting Request Processing and close the request
- Return to the Awaiting Request Processing queue
- Process as a Local Routing request.
- It will appear as a new request with a new Transaction number to the Lender.