Configuring Reasons for Cancellation

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You cancel requests from the Request Form in the Aeon Client. Under the Cancel button is a drop down box containing a list of Reasons for CancellationThese Reasons for Cancellation are configured in the Customization Manager in the ReasonsForCancellation table under System | General.

The ReasonsForCancellation Table

The reasons for cancellation that display in the Aeon client can be edited, and new reasons can be added, in the Customization Manager. To do so, open the Customization Manager and go to the ReasonsForCancellation table.

The default values:

Reason NumberReasonDefault Note

0

Item on exhibitItem is currently on exhibit.
1Item on loanItem is currently on loan to another institution.
2Item in preservationItem is currently undergoing preservation treatment.
3Item in catalogingItem is currently being cataloged.
4Collection in processingCollection is currently being processed.
5Item unavailableItem is currently unavailable.
6User never visitedThe requester has not come to view the materials.
7Other 

Adding a Reason for Cancellation

  1. Click the New Record button to open the Edit Row edit box below the table.
  2. Add your new Reason for Cancellation, completing the Reason Number, Reason and Default Note fields, and click the Save button.

Editing a Reason for Cancellation

  1. Click the row for the record that you want to edit to open the Edit Row edit box below the table.
  2. Make edits and changes and click the Save button.

Deleting a Reason for Cancellation

  1. Click the row for the record that you want to delete and click the Delete button.
  2. A confirmation window appears to confirm you want to delete the record and to remind you that the action cannot be undone.
  3. To delete the record, click Yes.

The Reason Number Field in the ReasonsForCancellation Table

Records in the ReasonsForCancellation table should be in numerical order beginning with 0 and proceeding sequentially with no gaps in enumeration. Be sure that the Reason Number field in each table as it is displayed in the Customization Manager reflects the proper order and enumeration. Reasons that are out of order or tables containing numerical gaps can lead to the wrong reasons being applied to transactions as they are canceled or conditionalized.

 

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