Mail Merge Errors
In the Aeon client, if you attempt to print a callslip or other document you may see the following error message:
"The OpenDataSource method or property is not available because this command is not available for reading."
To resolve this error:
- Open a blank document in Microsoft Word.
- Click on the File tab and choose Options at the bottom of the menu.
- When the Options window opens, navigate to the bottom section and uncheck the box for Open email attachments and other uneditable files in reading view.
- Close the Options menu and exit Microsoft Word.