Updating ILLiad to the Newest Version

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Before updating, check server and workstation requirements for the new version by reviewing the ILLiad Release Notes and Hardware and Software Requirements for the version you are updating to. 

See the following article for any update procedures unique to that update:

Scheduling an Update

If you are hosted by Atlas Systems, you need to schedule a server update before you can use the new ILLiad client. There may be a brief period of downtime while the server update runs. The downtime is usually brief enough that you do not need to communicate it to end users ahead of time.

Contact Atlas to schedule your update at service@atlas-sys.com or 800-567-7401 x1.

Updating the Server

Self-hosted sites should update their server using the ILLiadServerSetup.exe file which will be provided by your Atlas Customer Service Agent. This file is a combination installer/updater that will install ILLiad on a server if not installed or update to the latest version.

If you are currently operating off a version prior to ILLiad 9.0, please update the previous versions sequentially before updating to 9.0.

The server installers can be downloaded from the Server Installer page. The ILLiad Client and other user components like the Customization Manager will need to be installed separately.

Updating the Client

You cannot install new versions of the ILLiad client until your ILLiad server has been updated.

You will need to use the client installer to update your client machines to the new version. Download and run the ILLiad client setup file from ILLiad Downloads. The default installation folder for the client is C:\Program Files\illiad. The ILLiad client, Staff Manager and Customization Manager all have to run locally and cannot run from a shared drive.

See Installing the ILLiad Client for instructions on running the client installer.


If this article didn’t resolve your issue, please contact Atlas Support for assistance:

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