All customization keys used for administering overdue notices are found in the ILLiad Customization Manager under System | General. Customization keys used for Lending overdue notices are found under Lending | Overdues.
System Manager Settings
NOTE: Setting LendingOverdueNoticesActive to "No" does not allow the manual sending of overdues. It completely disables overdues.
| LendingOverdueNoticesActive | Enables or disables the processing of lending overdue notification emails via System Manager. Default = Yes |
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| OverdueNoticesRuntime | The time each day at which the System Manager should process overdue notification emails. Default = Time of Day |
| OverdueNoticesRunNow | Determines whether or not the System Manager should execute the overdue notice email process immediately. This will revert to 'No' after running. Default = No |
Email Templates
The email templates used to send lending overdue email notices are stored in the database and called based on their default names:
- Lending Overdue Reminder
- Lending Overdue 1
- Lending Overdue 2
- Lending Overdue 3
Notification Settings and Grace Period
You can configure the number of grace days before an email is sent as well as the number of days between each type of notice.
| LendingReminderDaysBeforeDueDate | The number of days before the due date when an overdue reminder should be sent out. A value of 0 will disable lending reminders. Default = 0 |
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| LendingOverdueGraceDays | The number of days after the due date before an item is considered overdue. Default = 1 |
| LendingOverdueNoticeOneDays | The number of days after the due date that it still is considered Level One overdue. After this many days it moves to Level Two. Default = 7 |
| LendingOverdueNoticeTwoDays | The number of days after the due date that it still is considered Level Two overdue. After this many days it moves to Level Three. Default = 14 |