Searching

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From the Search groups on the Home ribbon, staff can immediately do a basic search to find a particular list of requests, users or Activities. The search edit boxes each search a variety of fields; staff can view which criteria are searched by hovering over the edit box. Basic searches are conducted using approximate string matching (known as a fuzzy search). This means you can enter partial words or even one letter of a word and receive results. In addition to basic searches, staff can perform custom searches.

Results for searches appear in grids on separate tabs on the home form so staff can easily flip between results without opening several forms. You can view the search criteria you used for a search by hovering over the results tab for that search. In a basic search, you will see the edit boxes you used for the search and, if it is a Request or Activities Search, whether the search was limited to active requests or Activities. In custom searches, you will see the filters and conditions you used to search.

When viewings search results, you can see whether a user has been cleared by viewing the Cleared column (Yes/No) in Request and User search results. By default, blocked users display in search results in red; disavowed users display in gray. When filtering basic or custom search results, the status bar displays both the total number of records found in a search and the number of results visible after filtering. When grouping basic or custom search results, the status bar continues to display the total number of search results found within the collapsed grouping. Aeon searches are Unicode compatible and will accept and display CJK, Hebrew, Arabic, and other non-Western character sets as well as Extended Latin.

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