The Aeon Desktop Client and Aeon Web Client support basic search functionality for requests, users, and activities. Basic searches are conducted using approximate string matching (known as a fuzzy search). This means you can enter partial words or even one letter of a word and receive results. In addition to basic searches, staff can perform more granular custom searches in the Aeon Desktop Client. Aeon searches are Unicode compatible and will accept and display CJK, Hebrew, Arabic, and other non-Western character sets as well as Extended Latin.
Overview of Available Search Options
Use the tabs below for a brief overview of how to perform searches and the search options available in the Aeon Desktop Client and Aeon Web Client.
The Aeon Desktop Client supports both basic and custom search options.
Basic Searches | Custom Searches
Basic Searches
In the Aeon Desktop Client, basic searches are performed from the search boxes within the search groups on the Home ribbon to find a particular list of requests, users, or activities. The search boxes within each search group each search a variety of fields; staff can view which criteria are searched by hovering over the search box:
See Basic Searching for a more detailed overview of the basic searching process, including working with search results.
Custom Searches
In the Aeon Desktop Client, a custom search using more granular search criteria can alternatively be performed for requests, users, or activities by clicking the pop-out button below the search icon for the type of search you want to perform:
See Custom Searching for a more detailed overview of the basic searching process, including working with search results.
The Aeon Web Client supports basic searches for requests, users, and activities using the search bar located on the toolbar at the top of each web client page. When a search is performed, the criteria entered in the search bar will be used to search for all relevant request, user, and activity records simultaneously. Search results will appear in three separate grids sorted by request, user, and activity results on the Search Results page.
See Basic Searching for a more detailed overview of the basic searching process, including working with search results.