A request will show in the System Error Flags alert log when it has been updated to Received in the ILLiad client and is received again from another lender. This can happen when the first lender sends the item but fails to update the transaction to Shipped through OCLC. Flagged requests can be reviewed by clicking on the System Error Flags alert in the System Group to open the System Error Flags Log. The log displays the requests by Process-Type, Flag Type and Flag Note.
- To clear a Flagged Request, click on the request in the Log and choose Clear Selected Errors from the Flagged Requests ribbon.
- Double-click the flagged request to go to the Request form for the specific transaction, where you can review it further if needed.
- You can clear the request from the Request form by selecting Clear Followup Flag from the Process ribbon.