Marking Users as Away

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Staff users can mark signed-in researchers as Away to indicate that the patron is temporarily away. This allows staff to keep better track of researchers without having to sign them in and out of the reading room for smaller breaks. In the Aeon Desktop Client, users can be marked as away from the Signed In Users group on the Home page or from the Request and Appointment forms. In the Aeon Web Client, users can be marked as away from the Signed In Users and Appointments sections of the Dashboard. 


Setting Users Away

Use the tabs below to learn how to set users to Away using the Aeon Desktop Client and Aeon Web Client.

Desktop Client Web Client

In the Aeon Desktop Client, users can be marked as Away from the Signed In Users group of the Home page, or from the Request form and Appointment forms. You can also configure the desktop client to display a clock icon on users marked as away within the Signed In Users group.

Setting Users Away from the Signed In Users Group | Setting Users Away from the Request Form | Setting Users Away from the Appointment Form | Displaying a Clock on Away Users


Setting Users Away from the Signed In Users Group

In the Aeon Desktop Client, users can be marked as Away from the Signed In Users group on the Home page:

  1. Right-click on the user within the Signed In Users group.
  2. Click Set to Away.
  3. The user's status will change and will appear in the Away group.

Set_to_Away_-_Home.png


Setting Users Away from the Request Form

Users can also be marked as Away from the Request form:

  1. On any open Request form for the researcher, click Away on the User group.
  2. The user's status will change to Away.

Set_to_Away_-_Request_Form.png


Setting Users Away from the Appointment Form

Users can also be marked as Away from the Appointment form:

  1. On any open Appointment form for the researcher, click Away on the Access group.
  2. The user's status will change to Away.

Set_to_Away_-_Appointment_Form.png


Displaying a Clock on Away Users

Staff users can configure Aeon to display a clock icon on the photo of Away researchers in the Signed In Users group:

  1. Click the Main Menu Icon (MainMenuIcon.png) in the top-left corner of the Aeon Desktop Client.
  2. Click Options.
  3. Check the Show away icon on user image option.
  4. The clock icon will now appear on user images with the Signed In Users group.

Show_away_icon.png

Away_Icon.png

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