Lender password Change Only Changes the Password for NVTGC Logged into Client

Print Friendly and PDF Follow

Product ILLiad
Version N/A
Ticket N/A
KB Permissions Public

Purpose/Scope

When a user changes a Lender's password from the ILLiad client, it only changes the password for the NVTGC that the user is logged into the client under, instead of changing it for all NVTGCs. As a result, the lender may be able to log into the client under that particular NVTGC but unable to log into the web.

This issue was recorded in Uservoice as Bug# 4436.

Resolution

The bug was close since this functionality is currently working as desired (if you are using LenderAddressesALL and views to have your own list of lenders, it should only be updating the password for your lender).

Questions?

If this article didn’t resolve your issue, please contact Atlas Support for assistance:

Contact Support