Katie Gillespie
Comments
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Hi Ayat and Iris, Thank you both for your feedback! We are working on doing some further research into this functionality. I'll keep you posted here and or comment if we have additional questions. ...
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Official comment
If you were unable to attend this webinar or would like to view the presentation and/or the slides, please visit: https://training.atlas-sys.com/Course/Details/4326
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Hi Heather, You're definitely not alone! I've heard feedback from several other sites about similar issues. I didn't find an existing enhancement request for this, so I've added one to UserVoice - ...
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Thank you both for your feedback! Some of what you both mentioned are on our radar for enhancements, including allowing more characters in the status lines and adding additional information into th...
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Hi Erin, Thanks for bringing up the documentation - we'll work on updating that page with some better examples. One example I can think of is with a group of negatives that were being sent off...
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Hi Isabel, This does not sound like expected behavior. When the request is closed (even as the computer is shut down), the request should move back to it's original status from Request In Processin...
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Official comment
A new version of both the plugin and client addon are available to test. Both can be downloaded here: https://support.atlas-sys.com/hc/en-us/community/posts/360000448973-New-Versions-ASpace-Public-...
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Sorry Will, I should have clarified. The New User Registration email is the only one that does send automatically by default. No other templates can be sent automatically. You could set up an email...
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Hi Will, Unfortunately, there is no way to send emails automatically from Aeon, except with a server addon. Aside from an addon, an alternate option is to send the email from the client and have t...
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Hi Wendy, There is not currently a way to group requests via the ASpace plugin. We have a few follow up questions before offering any suggestions: - You mentioned you have limited to resources with...