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Sara Juel

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  • Electronic Delivery Form

    1. ILLiad
    2. Client

    To get to the Electronic Delivery processing screen in the ILLiad client, click the Electronic Delivery button on the Borrowing ribbon (or click the lower half of the Electronic Delivery button an...

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  • PatronAPI: Authentication Process

    1. ILLiad
    2. Authentication

    If you are using Innovative Interfaces as your LIS/OPAC and have purchased their PatronAPI module, you can setup ILLiad to authenticate users against that PatronAPI server for registration and log...

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  • Verifying Information and Conditions

    1. ILLiad
    2. Lending Processing

    Choosing Shipping Addresses For each transaction, check that the shipping address in the Library tab of the Request form is the same as the address selected from the Lender Selection form. Librari...

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  • Contacting the Customer: Manually Contacting Customers

    1. ILLiad
    2. Borrowing Processing

    Once an item is at the status of Awaiting Customer Contact, email notifications will be sent automatically to patrons that have a notification method of E-mail. The ILLiad System Manager will chec...

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  • Lending Overdue Notices

    1. ILLiad
    2. Overdues

    All customization keys used for administering overdue notices are found in the ILLiad Customization Manager under System | General. Customization keys used for Lending overdue notices are found un...

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  • Installing the Patron Request Service

    1. ILLiad
    2. OCLC

    You can find the most recent version of the Patron Request Service on the ILLiad Downloads page. NOTE: If you are using ILLiad 8.5 or higher, you need to use version 1.2.0.0. If you are using ILL...

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  • Importing Email Requests

    1. ILLiad
    2. Email

    For this process to work properly, ILLiad must first be set up to import E-mail requests. See Configuring Email Importing. ILLiad will check the E-mail account and download/import any requests in ...

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  • Web Main Menu (v9.1)

    1. ILLiad
    2. Web Interface

    The ILLiadMainMenu.html web page is comprised of the Electronically Received Articles, Checked Out Items, and Outstanding Requests tables, and the Navigation Menu. The following elements are create...

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  • When is a new version available? Communication Avenues for Atlas information

    1. Aeon
    2. Installing and Updating

    Product ILLiad Ares Aeon Version Any Ticket 14677   Question How can I know when there is a new version of my software is available? Answer  For ILLiad: ILLiad Community Forum: https://su...

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  • ILLiad 9.1 FAQ

    1. ILLiad
    2. Release Notes

    In this article, we will go over frequently asked questions pertaining to the ILLiad 9.1 update. For a list of Features and Fixes in the 9.1 update, see the ILLiad 9.1 Release Notes.  Updating to I...

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