Sara Juel
Articles
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Adding Notes to a Request
You can add unlimited notes to the Request form, Activity form, and User Information form in the Aeon Desktop Client. A large dialog box allows for unlimited characters and multiple lines of text....
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Placing Items on Hold
Note: Request processing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client. Items can be placed on hold in the Aeon Desktop Cli...
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Checking In and Reshelving Items
Note: Request processing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client. When the user is finished with the item, or an ite...
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Aeon Processing Flowchart
This diagram illustrates the basic Aeon workflow process for requests. To enlarge the image, click the Full Screen icon on the bottom right of the image. To download the image in PDF format, click ...
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Batch Processing
Note: Request and activity processing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client. Batch Processing quickly and automat...
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Configuring Custom Batch Processing
Custom Batch Processing allows staff to configure unique and customized workflow processes. You can create custom batch processes to streamline your workflow in the Aeon Customization Manager unde...
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Submitting Reference Requests
Overview The Reference Request feature allows researchers to send information requests to staff via an email sent to the Aeon client. Email conversations between staff and researchers are processed...
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Reviewing and Working with Requests
Overview Researchers can view requests they have submitted, as well as those submitted for them by staff, using their Aeon web account. Requests can be edited and resubmitted, or cloned as ne...
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Checking Out Items
Note: Request processing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client. Items can be checked out from the Aeon Desktop Cli...
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Processing Requests With A Future Scheduled Date
Staff and researchers can submit loan requests for fulfillment on a specific date using the Schedule Retrieval / Scheduled Date field. This allows researchers to place requests for items they woul...