Sara Juel
Articles
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Searching for Requests on the Web
You can search for requests using the Search box located on the top right of all default Aeon web pages. Search using a Transaction Number or any term that would be in the Request form, such as ti...
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Viewing Notification RSS Feeds
The Notifications link, located under the Requests section of the Main Menu, allows users to view request-related emails such as the cancellation email sent by the Aeon system. These notifications ...
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Aeon Database Tables
This page provides a complete alphabetical list of the database tables and fields used in Aeon. Primary keys for the tables are designated in the PK column in each table. Accounts PK Field N...
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Customizing and Editing Web Pages
General HTML Editing All of the Aeon web pages are standard HTML files. These files are served through a DLL that interfaces with the local SQL Server, which is entirely server-side code, making ...
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Create multiple requests in the Client from an Excel file
Note: This functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client. Overview Aeon 4.0 introduced a feature in the Aeon Desktop Clien...
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Deleting Users
Deleting users SHOULD NOT be used by any site using common user database because the server addon can not know the transactions in other databases. Deleting Users is not reversible. Extreme cau...
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Aeon Default Web Pages
The Aeon default web pages are standard HTML pages with a DLL serving them from the Aeon server. These pages can be fully customized using standard HTML and CSS. The default HTML web pages are sto...
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Cancelling a Request
You can cancel requests from the Aeon Desktop Client for a variety of reasons that you configure in the Aeon Customization Manager. Note: Request processing functionality is currently only suppo...
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Reviewing Request History
The History tab of the Request form houses Tracking and History entries, links to cloned and merged transactions, and an email grid. This tab enables staff to follow the transaction and photoduplic...
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Migrating an Aeon Database
Your Aeon server is installed by Atlas Systems as part of your initial installation and implementation. If you would like to move to a new server from your current server, you can contact Atlas to...