Sara Juel
Articles
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Resetting a User Password on the Web
Users who have forgotten their Aeon account passwords can submit a request to reset their password using the Forgot Password? link on the Aeon Logon forms (Logon.html and Logon2.html). The system ...
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Disavowing Users
Disavowing a user will remove their access to the Aeon system. For example, you may choose to disavow users who are not registered students or instructors at your institution. Disavowing a user re...
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Signing into a User's Web Account from the Client
Using the Logon to Web option, staff can sign into a user's web account from the Aeon Desktop Client or the Aeon Web Client and view the account from the perspective of the user. This enables staff...
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Clearing Users
All new users default to a status of Not Cleared after registering or being created in the Aeon Desktop Client or Aeon Web Client. Staff can decide when to clear users as being uncleared does not p...
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Blocking Users
Blocking a user prohibits that user from submitting requests. In the Aeon Desktop Client, uncleared users can be blocked in the Users Waiting to be Cleared form and both cleared and uncleared users...
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The Users Waiting to be Cleared Form
Opening the Users Waiting to be Cleared form in the Aeon Desktop Client provides you with several options besides clearing a user: Block User, Disavow User, Merge User, and Mark User Inactive. You ...
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Changing User Password on the Web
Users can change their password at any time using the Change Password link under the My Profile dropdown in the navigation menu on the Aeon web interface. After entering the current and new passwor...
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Editing User Information in the Web Interface
Users can edit their information at any time using the Change User Information link under the My Profile dropdown in the navigation menu on the Aeon web interface. If you are using the System Mana...
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Creating Requests for a User in the Client
Note: Request creation is currently only supported in the Aeon Desktop Client. Request processing functionality will be added to the Aeon Web Client in future releases. You can add requests for a ...
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Creating Users
Non-staff users can be created in both the Aeon Desktop Client and Aeon Web Client. When a user is created, the user record is housed on the User Information form in the Aeon Desktop Client. You cr...