Sara Juel
Articles
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Creating New Print Templates
Creating the Word File The easiest way to create a new Aeon Print Document is to take an existing one, preferably one already containing most of the Aeon merge fields needed by the new document, a...
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Sorting and Filtering Print Documents
Note: Printing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client. Filtering Documents Aeon can be set up to filter the various...
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Aeon Access Reports
Aeon can be linked with Microsoft Access so that you can create custom data and statistical reports. This page covers the steps to take to link Aeon with Microsoft Access. For information on the...
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Basic Searching
You can easily search for requests, users, and activities in the Aeon Desktop Client or Aeon Web Client using the basic searching features detailed below. Overview | Performing Searches | Working w...
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Searching Z39.50 Sources
You can search your local catalog as well as any Z39.50 compliant system using the Aeon Desktop Client. Starting a Z39.50 Search To start a Z39.50 search of your ILS, open an item Request form a...
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Setting Up an Aeon DLL Log
Following the instructions below will enable logging in the Aeon Web DLL. DLL Logging should only be enabled to aid in the diagnosis of a problem because the log files tend to get large quickly. ...
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Submitting Desktop Client Feedback to Aeon Support
The Aeon Feedback system provides staff with a convenient way to collect Aeon Desktop Client information to send to Aeon support. The Feedback icon, located on the right-hand side of the desktop c...
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Setting Up and Using an Aeon Desktop Client Log
The Aeon Desktop Client is configured for logging using a log.config xml file. How much information is logged and where the log is stored are configured in the contents of this log.config file. To...
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Troubleshooting Printing
Note: Printing functionality is currently only supported in the Aeon Desktop Client and cannot be performed from the Aeon Web Client. This article overviews how to resolve several common printing...
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Automatically Routing Requests with Routing Rules
Routing rules are logic statements that are used to automatically move items from one status to another if the logic statement that applies is true. The process of automatically routing requests t...