If you couldn't find a solution to your problem in the Product Documentation, click the button below to access the list of ArchivesSpace known issues. The problem you are experiencing could potentially be a bug in the software. The known issues are updated every Friday with workarounds and any changes to the status such as 'Released' which means the bug has been fixed in a newer version.
If you have any further questions or need additional assistance, please contact Support at support@atlas-sys.com.