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Sara Juel

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  • The Lender Address Form

    1. ILLiad
    2. Client

    Features of the Lender Address Form: The Address Icon contains the print and exit commands. The Quick Access Toolbar houses the Save icon. The Feedback Icon provides a link to the feedback form. ...

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  • SymphonyAPI: Authentication Process

    1. ILLiad
    2. Authentication

    Retrieval of User Data from API Authentication Process Establish an API session by setting up the staff Symphony account username and password in ILLiad's Customization Manager. If you have a g...

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  • Checking In/Out Items: Checking Items Out to Customers

    1. ILLiad
    2. Borrowing Processing

    You can check items out to your customers using the Batch Process: Check Item Out form. This will allow you to quickly check out one or more items at the same time. You can also check items out by...

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  • Sending Lending Overdues via ISO ILL

    1. ILLiad
    2. Overdues

    Overdue notices for ISO ILL requests are sent using the same email and print processes as all other lending overdues. The ISO ILL update process is initiated when the System Manager sends ema...

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  • Old vs. New OCLC Statuses

    1. ILLiad
    2. OCLC

    This is a list of common OCLC statuses you would have seen on ILLiad request forms before, and the new status you will see now. Old OCLC Status New OCLC Status PENDING SUBMITTING IN_PROCES...

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  • Batch Emailing

    1. ILLiad
    2. Email

    You are able to send specific custom emails for multiple requests from grids in the ILLiad client. In order for this to work, you must have email routing set up. See Email Routing for more informat...

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  • Silent Installation

    1. ILLiad
    2. Installing and Updating

    All command-prompted installations and deinstallations MUST be executed as an administrator to ensure sufficient installation privileges.  ILLiad installers are created using Installshield, which w...

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  • Web XFS Prevention (v9.1)

    1. ILLiad
    2. Web Interface

    Product ILLiad Version 9.1 Ticket N/A Purpose/Scope The ILLiad 9.1.1 point release was issued to fix how ILLiad handles the HTTP headers to mitigate the potential risk of cross-frame sc...

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  • Ares Accessibility Web Pages

    1. Ares
    2. Web Interface

    The default Ares web pages and the Ares web DLL were updated in Ares v4.6 to comply with Section 508 and WCAG 2.0 (level AA) guidelines for accessibility. These changes span the Ares web pages, th...

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  • Creating Proxy Users on the Web

    1. Ares
    2. Users

    Instructors can designate a user as either a Course Proxy User or a Full Proxy User. Privileges allowed to the user depend upon which type of proxy status they are assigned. Course and Full Proxy ...

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