Sara Juel
Articles
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Sending Emails Using Email Routing
From a request form, click on the Send E-mail button. Choose the email you want to send from the dropdown list. Note that the name of the Email Routing rule is displayed, not the email template n...
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Creating Custom ViewDetailedInformation Forms (v9.0)
You can customize the list of fields that display under the Transaction Information table on the ViewDetailedInformation form for each of your different document types. This allows you to display ...
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Accessing Sent OCLC Records
The Request Form contains an OCLC Status field. It is located at the bottom of the System Information section of the form. When the Request Form is opened, the system performs a search of the OCLC ...
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Processing: Requesting a Rapid Resend From Borrowing
If you receive a Rapid request from a Lender that is, for example, missing pages or an unreadable scan, you can request a resend of that item using the Rapid Web. You must initiate your resend re...
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Default Web Pages and Form Numbers (v9.1+)
The ILLiad default web pages are standard HTML files with a DLL serving them from the ILLiad server. These pages can be fully customized to match your site using standard HTML and CSS. The default...
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Updating ILLiad to Version 9.1
If you are hosted by OCLC or Atlas, you will need to schedule a server update before you can use the new client. There may be a brief period of downtime while the server update runs. This needs...
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Using Rapid to Add Call Number & Location to Non-Rapid Lending Requests
You can configure ILLiad to send non-Rapid lending requests to the Rapid Manager in order to automatically search and add holdings and location information to any lending requests. This configurati...
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Adding the Pickup Location Code
If pickup locations need to be added to item request forms (IRF forms) other than the IRFBook form, use the code shown below. This edit might be necessary if items cannot be made electronically ava...
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System Alert Messages
The Awaiting Clearance alert and Cancellation alert are default system messages. Their pre-formatted text values are configured in the Web alerts section of the customization manager and can be ed...
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Adding Notes to Users
Staff can add notes about a User on the User form. The ten most recent notes will appear in the Recent Notes drop-down. You can open the User form from a list of search results by double-clicking...