Sara Juel
Articles
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Receiving Requests: Receiving Requests Through the Lending Web Pages
If you choose to do so, you may allow certain institutions to make lending requests of your institution through a set of ILLiad default web pages (similar to the way customers make requests throug...
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Searching & Sending Requests: Searching Local Holdings
The Z39.50 Search Form allows you to search your local OPAC for the requested items to determine ownership or status prior to requesting via ILL. From the Request form, click the Z39.50 tab. For ...
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Configuring Overdue Notices
You can configure Overdues settings in the ILLiad Customization Manager. You can turn automatic overdues on or off, set the values for when an item is considered overdue, and specify print templat...
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Cancelling Lending Requests
If at any point you determine that you are unable to supply the requested item for any reason, you may cancel the request. On the Lending request form, click Cancel Request. The Reason for Cancel...
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Odyssey Access Control
The following keys are found in the Customization table and can be accessed via the ILLiad Customization Manager under Odyssey | Access Control.OdysseyAcceptThe OdysseyAccept key determines w...
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Adding Email Routing Rules
In order for the Email Routing feature to work, the EmailRouting table record must include at least the Process-Type, a name for the Email Routing rule, the Status you want the item to be routed t...
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The OCLC Statuses Display
The OCLC Statuses Display is a means of seeing all of your institution's current OCLC requests, Borrowing and Lending, together in the same form. Each time the Current OCLC Statuses Display is ope...
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Initial Configuration: Using Rapid Manager with Odyssey
If both the Borrowing and Lending institutions use ILLiad Odyssey, requests can be handled automatically through Odyssey using the information received with the Rapid request. These requests can al...
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Processing Decision Support Requests in the Client
Each institution's request processing procedures for Decision Support Pipeline (DSP) may vary depending on the business rules set in the Customization Manager and any additional routing rules or ad...
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Importing Lending Requests
-- Rush and Urgent Patient Care requests must be receipted the same day they are routed. -- Normal requested must be receipted within one business day after routing. As of ILLiad 9.0.3 and 8.7.3,...