Sara Juel
Articles
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System Error Flags
A request will show in the System Error Flags alert log when it has been updated to Received in the ILLiad client and is received again from another lender. This can happen when the first lender se...
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The ILLiad Connection Manager Log
Clicking on the Connection Manager row in the System group opens the Connection Manager form displaying the actions of the ILLiad Connection Manager for the specified time frame. This will include...
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Submitting Error Feedback
The ILLiad Feedback system provides staff with a convenient way to collect client information to send to ILLiad support. The Feedback icon, located on the right side of the ILLiad client, allows...
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Logging Into the ILLiad Client
Like most Windows-based programs, the ILLiad client is launched by double-clicking on the appropriate icon. After launching the ILLiad client, you are presented with a login window. Enter your use...
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Customizing the Client Layout
Staff can customize the layout of the Main Page, grids within the Groups, and other forms within the client. The Customization Form is used throughout the ILLiad client as a means to rearrange inf...
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Downloading and Importing ISO ILL Requests
Requests received via the ISO ILL protocol will be imported into ILLiad and appear in the appropriate queue of the Lending site's Lending Requests Group on the Main Page. No action is require...
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ISO Reasons for No
The Reasons for No display can be found in two locations on the Borrowing Request Form: On the Detail page under the Imported Request tab. On the OCLC page, under the Holdings tab in the Previous...
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Processing with ISO
Borrowing Cancel ISO Request : moves request to Cancelled by ILL Staff, makes an alert appear for lender Expired Request: moves request to Cancelled by ILL Staff, makes an alert appear for Lender S...
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Processing Alert Messages
OCLC's Alert category allows lenders to add an alert for the borrower to a request from within OCLC. Alerts are downloaded along with the rest of the OCLC Borrowing download each time the ILLiad C...
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OCLC Special Messages
Special Messages alert Lenders and Borrowers to potential problems. Lender and Borrower have different categories of special messages. When a request is marked with a Special Message, it also main...