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Sara Juel

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Recent activity by Sara Juel
  • ILLiad 9.1 Release Notes

    Important Release Notes Update Information Released December 18th, 2019 Highlights   As promised on the ILLiad Roadmap, here are the main features/enhancements of ILLiad 9.1: Authentication Enhanc...

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  • Implementing 5.0 Web Page Release Changes

    After the release of the 5.0 default web pages, several web page changes have been added to the default set of pages. To implement these changes, you can either: Download the 5.0 web pages and rep...

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  • Implementing the 9.1 Web Page Release Changes

    After the release of the 9.1 default web pages, several web page changes have been added to the default set of pages. To implement these changes, you can either: Download the 9.1 web pages and rep...

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  • Docline Log-In Methods

    Product ILLiad Version 9.0+ Ticket Number N/A KB Permissions Public Scope Some users have been experiencing issues recently with authenticating into DOCLINE through ILLiad using their G...

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  • Switching to a Non-Google Authentication Provider

    Product ILLiad Version 9.0+ Ticket Number N/A KB Permissions Public Scope ILLiad customers who are experiencing issues after using the Google authentication and receiving script errors ...

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  • ILLiad Customization Keys

    This is a master list of all keys and tables viewable in the ILLiad Customization Manager. Borrowing | Contact Information | DocDel | Lending | Odyssey | System | System Billing | Web Interface  ...

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  • Processing Documents with the Electronic Delivery Utility

    The Electronic Delivery Utility will only display transactions that meet the following criteria: Lending requests at the status of In Stacks Searching and Document Delivery Requests at the status...

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  • Updating Docline Lending Requests

    Updating Docline requests should be performed when no one else is processing any lending records. After a request has been receipted, you have the option to fill or reject a request. -- Urgent Pati...

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  • Ares Auto-Updater

    As of Ares 5.0, the Ares Client will now check to see if a newer version of the Client is available, download, and install the update.  The auto-updater will NOT prompt an automatic update for the ...

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  • Hidden Fields

    Hidden Fields If you do not want a field to be visible to the customer on the Aeon web pages, but still need to set a value, you have the option of using a hidden field to insert the value for that...

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