Sara Juel
Articles
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CCC Searching Logic Based on Publication Date
Product ILLiad Version All Ticket 37361 KB Permissions Public Scope Searching the Copyright Clearance Center (CCC) uses a combination of the title and date or ISSN and date when deter...
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LIPPINCOTT WILLIAMS & WILKINS Order Submission Error KB
Product ILLiad Version All Ticket 37044 KB Permissions Public Scope WoltersKluwer, the publisher who owns the LIPPINCOTT WILLIAMS & WILKINS (LWW) brand, changed all of their titles, i...
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RemoteAuth: Who Should Use the ILLiad SAML Module?
Are you thinking about implementing the SAML module released in ILLiad 9.2 and wondering who should use it and what the benefits are? In this article, we’ll answer this question and many others to ...
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CCC Error Troubleshooting
Product ILLiad Version 9.1.4 & 9.2 Ticket Ticket Number KB Permissions Public Purpose/Scope After the CCC switched to the new API, there were a lot of changes impacting user accounts. T...
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Addons Using the Chromium Browser
Product ILLiad Version 9.1 Ticket N/A KB Permissions Public Purpose/Scope Some ILLiad addons in the addon directory may not work with the Chromium browser until after the 9.2 update. ...
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Setting System Manager Logs to Debug
Product ILLiad Version N/A Ticket N/A KB Permissions Public Purpose/Scope The System Manager logs help troubleshoot issues that may be occurring for programs controlled by the System ...
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Automation with Direct Request and the Automated Request Manager
Note: The OCLC Automated Request Manager was formerly known as Direct Request. With the release of the new OCLC smart fulfillment options and the Automated Request Manager (ARM), we've had a lot of...
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Ares Default Web Pages
The Ares default web pages are standard HTML files with a DLL serving them from the Ares server. These pages can be fully customized to match your site using standard HTML and CSS. The default HTML...
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Demo Video Series
The Ares system automates library reserve services, provides around-the-clock access to reserves collections, includes integrated copyright and publisher rightsholder management services, and saves...
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Converting Addons to Use the Chromium Browser
Product ILLiad Version N/A Ticket N/A KB Permissions Public Note on Google Chrome and Chromium Google Chrome is built on Chromium. Addons don't use Chrome - they use an instance of a ...