Angela Mott
Articles
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When is a new version available? Communication Avenues for Atlas information
Product ILLiad Ares Aeon Version Any Ticket 14677 KB Permissions Public Question How can I know when there is a new version of my software is available? Answer For ILLiad: ILLiad Co...
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WebDefaultStatus and WebDefaultDepartment will not work to show "Choose a Status" or "Choose a Department" (v9.1)
Product ILLiad Version 9.1 Ticket 16559 KB Permissions Public Purpose/Scope WebDefaultDepartment and WebDefaultStatusGroup customization key values are not showing up in the NewAuthRe...
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How to edit an ILLiad print template
Product ILLiad Version 9.1 Ticket 16730 KB Permissions Public Purpose/Scope How can I edit an ILLiad print template? Resolution We have some documentation here: https://support.atlas-...
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Barcodes are printing as only numbers
Product ILLiad Version Product Version Ticket 15786 KB Permissions Public Purpose/Scope Sometimes after an update, a workstation will find that when they print they see a number inste...
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How to add a note to the LoanPeriod field in the IRFBook.html form
Product Ares Version 4.7 Ticket 14465 KB Permissions Public Question/Issue Sent to DevSupport How can I add a note to the LoanPeriod field in the IRFBook.html form? Answer In order to...
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How to prevent Atlas-Hosted emails from getting blocked by a campus email server
Product ILLiad, Ares, and Aeon Version Any Ticket 14676 Question What is the IP address a campus email server needs to whitelist in order for Atlas-Hosted servers to be able to send ema...