Heather Black
Posts
-
Connection Manager Error: Lending Update Error
We've recently had several people ask about Connection Manager errors for Lending article requests where the OCLC status is Supplied and the ILLiad status is Request Finished. These request appear ...
-
Help with Odyssey Conversion Failures
Recently, our support group has seen an uptick in issues where pdfs will fail conversion via Odyssey processing. Patrons see these documents as blank pages. The best work around we have for any PDF...
-
Adding Email and Fax Information to Constant Data for OCLC Requests
Currently (as of ILLiad 9.1.3), there is a bug with Constant Data applying the Email Address and Fax Number in the creation of a new OCLC request. Here is a workaround to solve this issue: In the C...
-
Borrowing to Document Delivery
The challenges of the extended closures have increased the need for Document Delivery services to provide your materials to your patrons. ILLiad's Doc Del module is designed specifically for this p...
-
ILLiad Power Up: All Things Electronic Delivery
The recording for the ILLiad Power Up: All Things Electronic Delivery presentation on May 20, 2020 is now available: https://training.atlas-sys.com/Course/Details/4340 Here are the questions with a...
-
ILLiad Projects during Coronavirus Closures
On April 16 and 21, I presented 2 sessions on ideas for project that you might want to work on while your library is closed during the Coronavirus pandemic. These recordings are available in the li...
-
New OCLC Profile Groups Available in Response to COVID-19 Conditions
OCLC has created new GAC Profile Groups that allow borrowers to identify lenders that are able to supply items in spite of the circumstances surrounding the COVID-19 pandemic. They also identified ...
-
Using the ILLiad AutoRenewals Server Addon
To assist you as you navigate times of extended closures and lack of access to physical materials, Atlas released the ILLiad AutoRenewals Server Addon to alleviate some of the repetitive work aroun...
-
Best Practice for Manually Adding a Lender Address Record
If you receive lending requests from small libraries via email or your lending web pages, you probably have had occasion to add a Lender Address record in order to track those requests in ILLiad. ...
-
Patron Request Limits
Options to limit the number of requests a patron can submit are available in the Customization Manager. Adding a limit will control the number of active requests allowed per user. If a user attempt...