Heather Black
Comments
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Official comment
Hello Sylvie A patron can Clone a request at any point in the lifecycle of the request from Awaiting Request Processing to Request Finished. Cloning a request will create a new ILLiad request (i.e....
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Hi Beverlyn We'll get a support ticket going for you this morning.
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I looked around a bit at our Ares virtual conference content from the last couple of years and didn't find anything that seemed directly related to this topic, David. But you might take a look your...
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Official comment
UPDATE 8/29/2019: OCLC reports that issue has been corrected and you should be getting into the Policies Directory now without having to log-in.
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Hi Meg This is a great candidate for our User Voice enhancement request service. https://uservoice.atlas-sys.com/forums/581665-illiad-ideas There is a similar request here, but this request is for ...
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Hi Barbara We will probably need more details from you about your searching problems so I'm going to open a ticket for our support team to follow up with you.
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Hi Jenny You can use the same scripts for ILLiad 8.7.3. I'll update my post to make that more clear.
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Hello Dave We have a new set of DOCLINE scripts available that will prevent the separate window from opening when you access one request. See the directions for installing those new scripts here: h...
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For now, Dave, just use the Import All Requests function even if you just have one request in a category.
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Hi Dave Did you use the Import All Requests button in the Lending ribbon? It sounds like you may have clicked the Receipt Request button within the ILLiad window which will open the request in a se...