Adding the External Request Status or OCLC Status to the Request Form after the 9.1.2 Update
Those who have updated ILLiad to the 9.1.2 Client Release (the 9.0.4 update released is unaffected) today, September 2nd, 2020, may need to manually add the OCLC Status field back to the Borrowing and Lending Request Forms. This problem has occurred for users who have customized saved layouts in the Client. For users who have yet to update to v9.1.2, the release has been temporarily removed from the update server until development has pushed out an update to prevent the removal of the OCLC status. We have identified the problem and hope the push out a fix later this week or early next week. For details on adding the External Request Status (aka OCLC Status) field back to the request form, see instructions below or view this video:
- On the Request Form, right-click and select Customize Layout.
- Click External Request Status, drag, and drop it onto the form.
- Closeout of the Customization window.
- Close Request Form and click Save.
Thank you for your patience. We hope to have this issue resolved soon and have an update available with the new PDF Component Updates, Surface TAddress Fields in Client Form Customization, Docline Script Auto Updating, and Decision Support Pipeline Routing Enhancements. If you have any questions or need any additional assistance, please contact your ILLiad provider.