Mail to Home Service - Web Interface Tip
Due to COVID-19 workflow and service changes, we’ve heard from several ILLiad sites that they’d like patrons to confirm their shipping address when placing a request through the ILLiad web interface. They are looking to keep patron address records more up to date to prevent additional shipping charges, lost items, and inconvenience to staff and patrons in dealing with items delivered to the wrong address.
Here is an example in the ILLiad 9.1 web interface of how to accomplish this if you allow patrons to select “Mail to Home” as their preferred LoanDeliveryMethod during registration. This snippet of code from LoanRequest.html saves the checked indicator as Yes in the ItemInfo5 field of the transaction record and offers a link to the ChangeUserInformation.html form opening in a new window. If you choose to implement this, please check to be sure that you aren’t already using ItemInfo5 for other data collection. If you are using it, you’ll need to check to see if another of the ItemInfo fields is available for you to use.
More information is available on the new ILLiad 9.1 ILLiad web pages at https://support.atlas-sys.com/hc/en-us/articles/360037397593