Entity Too Large error when sending PDF via Article Exchange

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Product ILLiad
Version 9.0
Ticket 14056
KB Permissions  Internal Only

 

Question/Issue Sent to DevSupport

We received the message "Entity too large" error message when trying to upload a PDF file and send it via Article Exchange.

Answer

The webserver has a restriction on the file size for the ILLiad WebPlatform. You can increase it by following the instructions here: https://www.inflectra.com/support/knowledgebase/kb306.aspx

We also have a video to demonstrate how to change this value in IIS for the ILLiad WebPlatform: https://www.screencast.com/t/NcJ6GE7k

 

 

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