Docline Configuration: ILLiad Versions 9.0.3 & 8.7.3 Only

Before you will be able to send and receive Docline requests through ILLiad, you will need to configure ILLiad to use Docline.
As of ILLiad client version 9.0.3 and 8.7.3, ILLiad will no longer automate login or logout of the Docline webpages. Users will need to manually log into Docline within the ILLiad Docline browser using your sites designated authentication options and your personal credentials.
Docline now requires users to log in through a Google Account Login with an existing work email.
If you have not yet set up a Google account, please Click on the video below for instructions on getting started:


Setting the Docline Customization Key(s)

  1. Open the ILLiad Customization Manager.
  2. Go to System | General | SystemIDDOCSymbol and enter your Docline symbol.
  3. Click on the Save button after making any changes.


Docline Scripts

The ILLiad staff client imports request details from Docline using a series of scripts that are written in a programming language called Lua. These scripts are installed with the ILLiad staff client and are typically located in the C:\Program Files (x86)\ILLiad\Docline folder.



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