The Reference Request feature allows staff members to manage information requests from researchers, sent as email, within the Aeon client. To enable receipt of reference request emails into Aeon, the Aeon System Manager must be configured via customization keys to monitor a POP email account to import new messages. Note that reference request email accounts support SSL over POP.
The following keys in the Aeon Customization Manager need to be configured in order for the Aeon System Manager to import reference request emails. These keys are located under System | Reference Requests.
|ReferenceRequestEmailAddress||The default email address used in the "From" field for outgoing reference request emails.|
|ReferenceRequestEmailName||The default name used in the "From" field for outgoing reference request emails.|
|ReferenceRequestImportActive||Controls whether importing reference requests from email is enabled.|
|ReferenceRequestImportInterval||How often, in seconds, System Manager should import reference request emails. The maximum frequency is every 30 seconds.|
|ReferenceRequestImportPassword||The password used to login to the mail account from which reference requests will be imported.|
|ReferenceRequestImportPopHost||The name of the POP mail server from which reference requests will be imported.|
|ReferenceRequestImportPopPort||The port of the POP mail server from which reference requests will be imported.|
|ReferenceRequestImportUserID||The user id used to login to the mail account from which reference requests will be imported.|